Your feedback makes us better
Compliments, suggestions or complaints — we genuinely want them all, and the NDIS Practice Standards guarantee your right to speak up safely. Complaints never affect your supports.
Prefer to talk?
Call 1300 348 227 or email info@fitcaresupportservices.com.au.
Want to go further?
You can always raise a complaint directly with the NDIS Quality and Safeguards Commission — ndiscommission.gov.au or 1800 035 544. Free, confidential, and you don't need to talk to us first.
Your handbook
The Participant Handbook (PDF) explains your rights and our commitments in full.