New to the NDIS? Start here.
The NDIS can feel like a lot of letters and forms. Here's the plain-English version — and exactly how we can help, wherever you're up to.
What is the NDIS?
The National Disability Insurance Scheme funds supports for Australians with disability — help at home, in the community, and with health and wellbeing. It's your plan, built around your goals.
Not on the NDIS yet?
Eligibility and applications happen through the NDIS itself. Start at ndis.gov.au — and if you'd like a hand understanding the steps, call us. We're happy to explain, no strings.
Have a plan, not sure how to use it?
We work with great Support Coordinators and Plan Managers every day and can connect you with people who'll help you get the most from your plan.
Starting with FITCare is three easy steps
Say hello
Call us or answer a few quick questions online. It takes about two minutes — we reply within one business day.
Meet & greet
Sit down with your Service Coordinator — your first point of contact. Tell us what a good week looks like for you.
Get matched
We match you with Support Workers who fit your interests, goals and personality. Not the right fit? We'll rematch, no fuss.
Prefer to read first?
Our participant & family info pack covers how FITCare works, what supports look like, and how matching happens — no sales call required.
Questions? Bring them all
No question is too basic — that's what we're here for. We'll reply within one business day.
Support coordinators: start a referral here or download the provider pack.